Returns & Exchanges
At d'Annam, we want you to be completely satisfied with your fragrance experience. If you are not entirely happy with your purchase, we offer a 30-day return window for items in their original, unopened packaging.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and reason for return to receive a pre-paid shipping label.
Prepare the Package
Securely pack your items in the original shipping box, ensuring the perfume bottle is well-protected and all original seals are intact.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.
Receive Your Refund
Once our quality control team inspects the return, a full refund will be processed to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing